Suffer In Silence

don't suffer alone….

Useful Organisations


Organisation: Asylum Aid

Details: Provides free legal advice and representation on asylum issues and applications.
Phone: 020 7354 9264 (Tuesday only 1pm-4pm)

Organisation: Child Benefit Helpline

Details: Information on child benefit and how to claim.

Phone: 0845 302 1444
Organisation: Child Maintenance Options

Details: Information about your options for arranging child maintenance and making an agreement best suited to your circumstances. Information booklets, a maintenance calculator and a private agreement form are on the website.

Phone: 0800 988 0988
Organisation: Child Support Agency National Enquiry Line

Details: Information about claiming child support through the Child Support Agency.

Phone: 08457 133 133
Organisation: Citizen’s Advice

Details: Information and advice on a wide range of issues including benefits and tax credits. Check your telephone directory for your local bureau or find details on the website.


Organisation: Consumer Credit Counselling Service

Details: Provides independent debt counselling and debt management plans. No charge for services.

Phone: 0800 138 1111
Organisation: Family Mediation Helpline

Details: Provides general information on family mediation and can tell you whether your case may be suitable for mediation. Can also give information about eligibility for free help, and contact details for local mediation services.

Phone: 0845 60 26 627
Organisation: Gingerbread Single Parent Helpline

Details: Free information on a range of issues including maintenance, benefits, tax credits, debt, employment, education, legal rights and holidays. Open Mondays to Fridays, 9.00am – 5.00pm, with extended opening on Wednesdays to 8.00pm.

Phone: Freephone 0808 802 0925
Organisation: Immigration Advisory Service

Details: Offers free face-to-face advice and a fee paying telephone advice service. Telephone advice costs £30 for a 20-minute session and is suitable for those who require one off advice.

Phone: 0844 974 4000
Organisation: Jobcentre Plus

Details: Processes new claims and claim renewals for welfare benefits.

Phone: 0800 055 6688 Benefits Enquiries England, 0800 012 1888 Benefits (Wales), 0800 882 200 for disabled people, Textphone: 0800 243 355
Organisation: Land Registry

Details: For information on property ownership.

Phone: 0844 892 1111
Organisation: Law Society

Details: Use the website to find a solicitor in your area.


Organisation: Moneymadeclear

Details: Straight forward, jargon-free advice on money and budgeting.

Phone: 0300 500 5000
Organisation: National Debtline

Details: Free, confidential and independent advice on dealing with debt problems.

Phone: 0808 808 4000
Organisation: National Domestic Violence Helpline

Details: The freephone 24 hour National Domestic Violence Helpline is run in partnership between Women’s Aid and Refuge. It is a national service for women experiencing domestic violence or their friends and families. A translation service is available.

Phone: 0808 2000 247
Organisation: National Family Mediation

Details: This is a local network of not-for-profit family mediation services, which offers a practical approach to resolving disputes between separated or separating couples. Aims to help individuals reach joint decisions on issues associated with their separation such as children, finance or property.

Phone: 0300 4000 636
Organisation: One Parent Families Scotland Lone Parent Helpline

Details: Run by our partner organisation, the Lone Parent Helpline provides confidential advice and information for single parents in Scotland.

Phone: 0808 801 0323
Organisation: Resolution

Details: Association of solicitors specialising in family law, who adopt a constructive, non-confrontational approach to family problems. It can provide a list of local members. The website contains free information on issues such as splitting up, parenting apart and child maintenance. Resolution produce a booklet, Separation and divorce – Helping parents to help children, a practical guide to handling the emotional aspects of separation or divorce.

Phone: 0845 758 5671
Organisation: Rights of Women

Details: Free, confidential legal advice by telephone for women on a wide variety of issues. Specialist areas include family law, lesbian parenting, divorce/relationship breakdown, children/contact issues and domestic violence.

Phone: 020 7251 6577
Organisation: Shelter

Details: Gives details of local housing advice centres throughout the country and provides information and advice on a range of housing issues and signposting service for further help and advice.

Phone: Freephone 0808 800 4444
Organisation: Tax Credit Helpline

Details: For information about tax credits and to request claim forms to request claim forms.

Phone: 0845 300 3900


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